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Processing Time: Orders are typically processed and shipped within 5 business days after payment is received, excluding weekends and holidays.

Original paintings require 10–15 business days to process before shipping, as we carefully varnish, frame, and prepare each piece to ensure safe delivery.

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* Please note: Processing times may be longer during peak seasons or due to unexpected circumstances such as supply delays or increased order volume.​

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Tracking Information: An automated email with tracking details will be sent once your shipping label has been created. If you do not receive this email or need assistance, please contact us directly at customerservice@rebeccaaldernet.ca

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International Shipping: We are now shipping internationally to select countries.

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• North America: Canada, United States.

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• Europe: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Romania, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

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• Oceania: Australia

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More countries coming soon.

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* Please note: International orders may be subject to customs duties, import taxes, or additional fees upon delivery, depending on your country’s regulations. Delivery times for international shipments may also vary due to customs processing and local carriers.​​

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* IMPORTANT NOTICE: Orders shipped to countries undergoing active military conflicts may be subject to international shipping restrictions. 

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* Due to current lumber restrictions, framed paintings will not be shipped to Australia until further notice.